Affordable Healthcare for Migrant Workers

From 1 April 2022, employers will be required to purchase a Primary Care Plan (PCP) as part of work pass requirements for Work Permit and S Pass holders who live in dormitories, or who work in the Construction, Marine Shipyard and Process (CMP) sectors. The PCP will cover most of a Migrant Workers’ (MW) primary healthcare needs at a fixed cost. More importantly, it provides employers with cost clarity and strengthens protection for employers against unexpected healthcare bills.

Fullerton Healthcare Group (FHG) is an appointed Anchor Operator (AO) for Sector E (Tuas region).

Key Benefits

At a flat fee of just $138 per year per MW, each MW gets to enjoy:

Medical examination for work pass application or renewal

Scheduled conveyance to Space @ Tuas (interim site) from MW’s place of residence (including dormitories and approved temporary living quarters) This excludes transportation to locations other than the MOM Medical Centre, and conveyance of emergency cases.

Unlimited acute or chronic medical consultations and treatments

Annual basic health screening

24/7 telemedicine services

Get the ultimate peace of mind for you and your MWs against unforeseen medical expenses and rising healthcare costs with FHG’s Primary Care Plan now.

FAQs

Frequently Asked Questions About PCP

With effect from 1 April 2022, employers of eligible newly arrived MWs, or of existing MWs who renew their work passes or change employers, must purchase the PCP before the new work passes can be issued. All eligible existing MWs must have a valid PCP by 31 March 2023 even if their work passes are due for renewal after that date.

Currently, only employers who hire MWs who live in dormitories or work in the construction, marine shipyard and process sectors are required to purchase a PCP.

The PCP includes the medical examination for work pass application or renewal, unlimited acute or chronic medical consultations and treatments, 24/7 telemedicine services, annual basic health screening, and scheduled conveyance to Gul Circle Medical Centre from MW’s place of residence (including dormitories and approved temporary living quarters).

Employers of eligible MWs can only purchase the PCP with the AO that manages the geographical sector their MWs live in.

Please refer to the link below which shows the sector managed by the relevant AOs based on postal code where your MWs may live in.

annex-a—appointed-anchor-operators-and-pcp-prices-in-six-geographical-sectors.pdf (mom.gov.sg)

It costs $138 per MW per year. Generally, this sum is collected across 12 months at a fee of $11.50 per month. 

For new MW workers in Singapore or MW who changed employers and need to take the ME, $30.00 will be collected from the employer during their visit via backend billing, and subsequently, only $9.00 will be collected a month. After the first year, the fees will follow as shown above.

FHG will be operating in Sector E (mainly the Tuas region, Postal Sector – first 2 digits of postal codes: 62,63) to provide primary care for the MWs.

No.

Medical Centres

Address

Operating hours

Services

1

Gul Circle Medical Centre (under construction)

47 Gul Cir, Singapore 629580

Weekday:

9.30am to 12.30pm,

1.30pm to 5pm,

6pm to 9pm.

Weekend:

1.30pm to 5pm,

6pm to 9pm

GP, and ME for work permit renewal,

 

– Space @ Tuas (Interim site)

14 Tuas Ave 1, Singapore 639499

2

CPDL Medical Centre

6 Tuas South St 15, 636906

Weekday & Weekend

9.30am to 12.30pm, 1.30pm to 6pm

GP

3

Tuas View Dorm Medical Post

70 Tuas South Ave 1, Singapore 637285

Weekday & Weekend

9.30am to 12.30pm

GP via tele consult

By default, the employer shall enroll the MW with the AO where he/she resides in. (e.g., if your worker resides in Penjuru, he/she should enroll with the AO serving sector F).

MWs can book an appointment via our hotline 8938 4852, from 01 Apr 2022 onwards or through our online booking system.

The online booking system will also allow employers to help their MWs make an appointment (mainly for bulk bookings). 

Employers can register your company via http://pcp.fullertonhealth.com/. You will be prompted to upload a letter of authorisation and to download a GIRO Form to complete. Once the registration application is processed, you may begin to enroll all eligible MWs once the platform is fully rolled out.

The worker may begin using the PCP Services/benefits 1 calendar day after the day of enrolment (i.e. date that the employer successfully inputs the worker’s details onto the system), (e.g. successful enrolment on Friday, worker may begin using the PCP services on Saturday). With the exception of telemedicine, which will be made available 24 to 48 hours post enrolment. 

Yes, they can continue with the present arrangements for existing MWs. However, please note that all eligible existing MWs must have a valid PCP by 31 March 2023, even if their work passes are only due for renewal after that date.

In addition, with effect from 1 April 2022, employers of eligible newly arrived MWs, or MWs who renew their work passes or change employers, must purchase the plan before the new work passes can be issued.

The fee of $138 will be fully borne by the employer, and will be collected according to the following schedule:

Employee type

Payment

Mode of payment at steady state

Payment

Remarks

New Employees[1]

One off annual Medical Examination fees

Interbank GIRO

SGD 30.00 per life per annum

Collected on the first day of the second month post enrolment.

New Employees

1st month PCP Payment

Interbank GIRO

SGD9.00 prorated

Collected on the first day of the second month post enrolment. A prorated rate of the monthly PCP payment will apply.

New Employees

Subsequent PCP Payment

Interbank GIRO

SGD 9.00 per life per month

Collected on the first day of each calendar month

Existing Employees[2]

1st month PCP Payment

Interbank GIRO

SGD 11.50 prorated

Collected on the first day of the second month post enrolment. A prorated rate of the monthly PCP payment will apply.

Existing Employees

1st month PCP Payment

Interbank GIRO

SGD 11.50 per life per month

Collected on the first day of each calendar month

For MWs leaving the plan, we will charge the full month and remove him ONLY at the start of the following month.

1 MWs who are new to the company because they just arrived in Singapore or if MWs changed employer and need to do Medical Examination. After 1 year from the time they enrol, the employees will no longer be considered new employee but an existing employee.

2 MWs who are current employees and are working in Singapore

The invoice will be billed on the first of every month, starting from May 2022 onwards. 

New enrolled members will be billed at the start of the following month (e.g. if enrolled on 15 April, you will be billed the prorated sum of $11.50 per pax on 01 May)

Members who are on the plan from the second month onwards will be billed at the start of the second month (e.g. if enrolled on 15 Apr, the member is deemed to be on the second month of the plan from 01 May. Hence, you will be billed $11.50 per pax) 

The PCP renewal will take place approximately 1 year from date of enrolment, on the first of the month (i.e. if enrolled in mid-Apr 2022, the renewal will take place 1st Apr 2023). The PCP will be auto renewed until an employer unenrolls the MW. 

 

Workers covered under the PCP must still co-pay S$5 for each visit, or S$2 for each telemedicine session. Such co-payment by MWs helps instill personal responsibility for their own health.

 

PCP Member

 

Co-payment

Employer

Visit for GP @ Clinic

$5.00 via paynow or cash

Covered under PCP

Visit for ME @ Gul Circle

NA

Telemedicine

$2.00 via debit card

Referral from telemedicine @ Clinic

$3.00 via paynow or cash

Yes, non-PCP members will still be able to visit our clinics. Our Clinical Management System will collate all non-PCP members visits, and subsequently deduct the co-payment sum of $5.00. The bill for the balance amount will be sent to the respective employers at the end of the month based on the scheduled rates.

The balance payable will be deducted via GIRO.

Yes. Employers must notify FHG 5 working days in advance so that we can update the system.

Employers who do not have a corporate payment arrangement with FHG will not be eligible.

PCP Member

Non-PCP Member

Co-payment amount will be billed to the employer at end of the month.  

Full Scheduled rates will be billed to the employer at the end of the month.

General medication prescribed for GP visits are covered under the PCP.



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