On 31 October 2026, Fullerton Health became aware of a cybersecurity incident involving unauthorised access to a server supporting our Migrant Worker Primary Care Plan (PCP) programme administered by the Ministry of Manpower (MOM).
Upon discovery, we promptly activated our incident response protocols and implemented precautionary measures across our network to secure our systems while investigations are ongoing.
Fullerton Health has notified the Personal Data Protection Commission (PDPC). We have also made a police report and are also in contact with the MOM. We are cooperating fully with the relevant authorities.
All our managed care services, healthcare services, and facilities remain operational, and we are committed to supporting our customers, clients and stakeholders.
Based on our current assessment, the incident appears to be limited to a specific standalone system supporting our PCP programme, and there is no evidence at this time that systems supporting other programmes, projects, clients or patients have been affected.
Our preliminary investigations to date indicate that the following personal data of migrant workers may have been affected by the incident: Full Name, FIN Number, Date of Birth, Mobile Number, Email Address, and Residential Address. The affected data does not contain any health/medical or personal financial information.
We are taking proactive steps to notify affected migrant workers and provide them with information on the incident as well as where they can seek further assistance. We recognize that some individuals may require additional support in understanding how they have been affected and what precautionary steps they can take to protect themselves. Fullerton Health will provide guidance as part of the notification process.
Protecting personal information is one of Fullerton Health’s highest priorities and we deeply value the trust that our stakeholders have placed in us. We sincerely regret any concern or uncertainty this incident may have caused.
Investigations remain ongoing, and we will provide further updates as more verified information becomes available.