TPA is not just about claims processing. It’s about
putting people at the center
of every insurance benefit.
TPA Solution – Accurate, Secure & Dedicated
Managing group health insurance isn’t just a process – it’s a journey of care. At Fullerton Health Vietnam (FHVI), we redefine the role of a TPA: not only to ensure accurate claims payouts, but also to deliver a seamless, supportive, and trustworthy experience for every insured member.
We call it: “Human-Centric TPA” – a transparent, secure, and empathetic claims system where people come first.
What is TPA – and why do modern businesses need one that truly cares?
TPA – short for Third-Party Administrator – is an intermediary authorized by the insurer (the first party) to manage insurance benefits on behalf of the insured (the second party).
Receiving, verifying, and adjudicating claims
Facilitating cashless hospitalization between users and healthcare providers
Providing reports and analytics to stakeholders
At Fullerton Health Vietnam, we provide a comprehensive TPA solution that enables businesses, insurers, and brokers to manage group health insurance more efficiently – with transparency and accuracy.
fullerton health Vietnam’s TPA Solution
Secure - Precise - People-First
With over 22 years of experience, FHVI is a trusted partner of insurers and brokers, offering advanced TPA services designed to serve corporate clients with transparency, accuracy, and innovation – always with a human touch.
Ứng dụng Fullerton Health Concierge
Smart Reimbursement & International-Standard Security
- Using our proprietary AI/OCR technology.
- ISO 27001-certified security system.
- The claim process is constantly optimized for speed, accuracy and data security.
Dedicate Support from an Experienced Team
- Our around-the-clock hotline and expert team provide timely, empathetic support.
- Every interaction reflects our commitment to “Beyond TPA – We Care!”
Fullerton Health Concierge Application
Partner Portal
Cashless Network Across Southeast Asia
- 600+ medical facilities across Vietnam & Asia.
- Integrated via Fullerton Health Concierge app: submit & track claims, check benefits, free telehealth,…
20+ report templates for insurance companies, brokers and HR managers
- We offer actionable insurance data.
- Cost summaries, Claims reports & Usage trend analysis.
- Empower insurers, HR, and brokers to make smarter decisions.
TPA is the missing piece of a complete employee health insurance system
Employees feel confident and supported when using their benefits
Businesses gain better control through transparent data
A more personal, professional group insurance experience.
Fullerton Health Vietnam – The Leading TPA Pioneer
Combining cutting-edge technology with genuine care, FHVI is setting a new standard in insurance management – because at the center of every insurance benefit are the people it serves.
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