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Claims Assessor

Fullerton Health

Are you a recent graduate looking to kickstart your career in the dynamic world of insurance?

Join our team as a Claims Assessor and embark on an exciting journey where you’ll learn and grow in a supportive environment.

Role Overview:

  • Assess medical claims in adherence to policy contracts and guidelines.
  • Ensure timely conclusion of claim settlements within agreed turnaround times.
  • Respond promptly to email and telephone inquiries.
  • Investigate complex cases or client complaints, providing effective solutions.
  • Maintain open communication with clients and intermediaries to achieve satisfactory resolution of cases/complaints.
  • Provide regular reports on case resolutions to both internal stakeholders and external clients.
  • Collaborate with internal and external stakeholders to review and enhance work processes, aiming to improve the overall customer experience.
  • Implement enhanced work processes in collaboration with stakeholders.

Minimum Requirements:

  • Diploma or higher educational qualification.
  • Fresh graduates are encouraged to apply.
  • Strong writing and communication skills.
  • While prior experience in the insurance industry is preferred, it is not mandatory. We value enthusiasm and a willingness to learn.

Why Join Us

  • Comprehensive training provided.
  • Opportunity to develop valuable skills in claims assessment.
  • Supportive work environment with opportunities for growth and advancement.
  • Contribute to improving customer experience through innovative solutions.
  • Competitive compensation package.

If you’re a proactive individual with a passion for learning and problem-solving, we want to hear from you! Apply now and take the first step towards a rewarding career as a Claims Assessor.

Join us in making a positive impact in the insurance industry!

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