Our Services Hero

Our Services Hero

Our Services

Fullerton Health seeks to provide accessible, affordable and sustainable healthcare through a vertically integrated healthcare platform encompassing managed care and network management, primary care, and diagnostics, specialty and ancillary care services.

Managed Care & Network Management

Our managed care and network management services platform provides services for our clients and our network healthcare providers in Fullerton Health’s network across the Asia Pacific region. We provide convenient and cost-effective management and administration for clinics and facilities within our network on services such as claims processing and emergency medical assistance. Our technology platform allows us to go further than just management and administration of key operations for healthcare providers by providing big data analysis services that help them achieve cost savings and improve the standard of care.

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  • Claims processing for general practitioners, specialist practitioners and in-patient claims 
  • Claims appeals
  • Liaising with clinics and network healthcare providers for supporting documents
  • Issuing letters of guarantee to healthcare service providers to assure payment for their patients covered under our healthcare solutions, so they don’t have to make large upfront payments
  • Analysing utilization of medical benefits and health trends
  • Compiling utilization reports
  • 24/7 all year-round support for our clients’ healthcare services. This includes:
    • Making appointments with healthcare service providers
    • Coordinating medical and emergency assistance
    • Supporting processing of claims
    • Assisting with all other medical enquiries

Primary Care

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In addition to being a network management services provider for healthcare providers within our network, Fullerton Health also offers primary care through our owned healthcare facilities, including our on-site healthcare facilities. Our primary care offering includes general practitioner services, occupational health services, and executive health screening services.

  • General Practitioner Services
  • Executive Health Screening Services
    • Insurance medical health screening
    • Executive health screening
    • On-site health screening at our corporate clients’ premises
    • Vaccination services
  • Occupational Health Services
    • Employment-related medical, work fitness and specialist assessments
    • Injury management, rehabilitation and prevention
    • Drug and alcohol screening
    • Health surveillance to identify potential health and medical issues
    • Health and wellness programs (vaccination programmes, health education and promotion, and fitness and nutrition)

Executive Health Screening

One of our foremost priorities is delivering a high-quality, efficient patient experience, and part of this is making patient comfort and privacy a priority.

Introducing the World's First Health Screening Pod

Fullerton Health is reinventing the health screening experience with the world’s first health screening pod, designed to allow patients to be screened in private, and in a single location.

Health screening shouldn’t have to be stressful. To help you be better prepared for your screening experience, we have put together a guide on what you can expect during the process, as well as the steps that you should take before and after your screening.

Find out more about executive health screening


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Diagnostics, Specialty & Ancillary Care

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As part of our goal to provide total healthcare, Fullerton Health also offers diagnostic, specialty and ancillary care services to retail, corporate and insurer clients. Specialty services complement our primary care, managed care and network management service offerings to ensure that patients receive the most extensive range of coverage for their healthcare needs.

  • Medical Diagnostic Imaging Services
    • MRI
    • CT
    • X-Ray
    • Ultrasound
    • Mammography
    • Fluoroscopy
    • Bone Mineral Densitometry
    • Positron Emission Tomography
  • Orthopaedic Surgery
    • Adult Reconstruction surgery
    • Arthroscopic surgery
    • Sports surgery
    • Treatment for certain foot and ankle problems
    • Treatment for certain spinal problems
    • Office orthopaedics
    • Trauma surgery
  • Medical Assistance and Evacuation Services
    • Providing medical advice over the phone
    • Providing of pre-travel advice and contingency planning for relocation to remote areas 
    • Sophisticated assistance services, such as:
      • Medical monitoring and case management
      • Escorted repatriation on commercial flights
      • Air ambulance medical evacuation
  • Cardiology
    • Medical management of Heart Disease
  • Physiotherapy
    • Treatment and rehabilitation of orthopaedic, sports, musculoskeletal and traumatic injuries
  • General Surgery Services
    • Laparoscopic Diagnosis and Surgery
    • Colorectal Surgery
    • Vascular Surgery 
    • Endocrine Surgery 
  • Pharmaceutical Services
    • Retail pharmacy - offering full dispensary services, including sale of prescription medicines, counselling on medication and supplement usage
  • Dental
    • Cleaning
    • Scaling and Polishing
    • Dental Implant Treatment
    • Wisdom Tooth Surgery

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