Fullerton Health is a leading vertically integrated healthcare platform in the Asia Pacific region.
Founded in Singapore in 2011, we were spurred by the belief that the increasingly educated workforce in Singapore wanted better healthcare solutions, and that we could deliver these solutions better than anyone else. We worked hard to earn the trust of companies, and along the way developed a unique business model. Today, we provide healthcare solutions to numerous corporate clients, including multi-national corporations and global and regional insurance companies.
Our initial expansion outside of Singapore in 2013 was fuelled by our international clients who wanted to continue their partnership with us outside of Singapore. Today, we operate in 8 markets across the Asia Pacific region, and expect to grow even more in the years ahead, riding on the growth opportunities in the region, and the demand for managed healthcare solution providers.
The Fullerton Network consists of a wide network of owned healthcare facilities and network healthcare providers in Singapore, Indonesia, Australia, Hong Kong, New Zealand, Malaysia, China and the Philippines.
We provide a wide range of services, across managed care and network management services, primary care, and, diagnostics, specialty and ancillary care.
Our vertically integrated healthcare services model and our scale of operations across our existing markets mean we can offer cost-effective solutions to you:
Corporate Clients: We are able to offer customized solutions which address our corporate clients' specific requirements. Because of our vertically integrated healthcare model and extensive scale, we can do this while achieving time and cost savings for our clients in relation to administrative matters. All this means enhanced productivity, reduction of medical leave, and ultimately, healthcare and manpower cost savings.
Insurer Clients: We are able to draw on our extensive economies of scale and long-term contracts with our healthcare service providers to deliver significant cost savings. Our in-house medical team has extensive experience in evaluating the quality of care and adjudicating medical claims for our insurer clients.
Healthcare Service Providers: We service a large corporate clientele base, which means large patient volumes for our healthcare service providers. Our advanced technology systems and infrastructure enable convenience in claims processing and payments. Our digital capabilities also provide clinical insights into care management and improving delivery services.
Patients: We are a healthcare provider, and we exist because we want to deliver quality healthcare services that are affordable, accessible, and sustainable to our patients. Our patients benefit from the wide array of medical services available via our Fullerton Network. Our patients are assured that they can conveniently consult a reputable healthcare service provider through multiple channels, including our 24/7 call centre and mobile app. We go the extra mile to look after their total wellbeing by providing access to our Fullerton Health Benefits Program offering discounts to a variety of retail and F&B outlets.
We leverage technology to provide cost-effective management and administration of healthcare services. Our technology solutions and infrastructure expedite seamless operational management of our service offerings and are scalable, so our technology solutions and infrastructure can address the different needs and demographics of our clients without compromising security and confidentiality.
Our technology solutions include digital capabilities to analyse and identify utilization patterns so that we can continue to improve business performance, overall efficiency, and better manage the wellbeing of our patients.
Our senior management team consists of a mix of medical professionals, with extensive experience in the healthcare industry from primary care to hospital management, and leading professionals from other fields to provide holistic healthcare solutions that are relevant for all stakeholders.