We are improving Asian healthcare, making it affordable, accessible and sustainable to those we serve.
To be Asia’s pre-eminent total healthcare services provider
At Fullerton Health, our actions are driven by our determination to innovate in every aspect of our business. As a result, we provide a more efficient and cost-effective service to our patients and partners. We encourage everyone to be bold, to push boundaries, to dare to create and to embrace change. We believe by doing so we will accomplish more, with less.
We focus on the client
We are passionate and single-minded about delivering for our clients and meeting their needs. We believe in listening intently to their requirements and responding in a manner that consistently exceeds expectations. Their success is our success, and by dedicating ourselves to providing best in class products and services, we can continue raising healthcare standards in Asia.
We value one another
We treat our Fullerton Family – our colleagues, our partners and our patients – with love and respect. We are committed to openness and trust, and believe we are better served by over-communicating than under-communicating.
Valuing one another also means we value the communities around us. We each give back through our time, our expertise and all the resources at our disposal. It is this commitment to improving the lives of others that unites us, and also sets us apart.
We take ownership
Accountability, responsibility and integrity are at the heart of our business.
We take ownership and are accountable for our actions. We take pride in all we do and always fulfil our promises and commitments, to each other, our clients, our patients, and the communities in which we operate and strive to benefit.
We live excellence
The world around us is changing and evolving, and to achieve our goals we must work as a team, work fast and constantly adapt. Working fast shouldn’t, however, be at the expense of excellence.
Transforming healthcare in Asia is no easy task, and to do so means striving for excellence in everything we do. We must be relentless in our efforts to outperform in our roles and responsibilities, and always deliver high clinical, operational and financial standards.
We are open and honest
We are open and honest and straightforward, always.
We will not compromise our integrity, for anything or anyone.
We deliver on our promises, without fail.
We respect each other, our partners and our clients, and expect the same in return.