Our Services
Enterprise Healthcare

As a leading provider of integrated enterprise healthcare solutions in the region, Fullerton Health provides a wide range of services across the healthcare spectrum.

Enterprise healthcare services include primary care services, health screening, occupational health, medical benefits management services (MBMS) and call centres services.

Primary Care Services

Countries covered:    
  • General Practice consultations through our fully-owned medical centres or on-site medical centres that are co-located in our clients' premises
  • Fleet of ambulances in Singapore that provide non-emergency ambulance and home-nursing care services

Executive Health Screening

Countries covered:    
  • Insurance medical health screening
  • Executive health screening
  • On-site health screening at our corporate clients’ premises
  • Vaccination services

Occupational Health Services

Countries covered:    
  • Pre-employment medical, work fitness and specialist assessments.
  • Injury management and prevention
  • Drug and alcohol screening
  • Health surveillance to identify potential health and medical issues
  • Health and wellness programmes (vaccination health education and promotion, and fitness and nutrition)

Medical Benefits Management Services (MBMS)

Countries covered:    

MBMS provide for the convenient and cost-effective management and administration of employee healthcare benefits programmes, independent claims management, group administration and emergency medical assistance. Our MBMS cover the following: 

  • Claims processing for general practitioners, specialist practitioners and in-patient claims
  • Claims appeal
  • Liaising with clinics and network panel providers for supporting documents
  • Issuing letters of guarantee to healthcare service providers to assure payment for their patients covered under our healthcare solutions, so they don’t have to make large upfront payments
  • Analysing utilisation of medical benefits and health trends
  • Compiling utilisation reports

Call Centre Services

Countries covered:    

We have call centres in the region that operate 24/7 all year round to support our clients’ healthcare services. This includes:

  • Making appointments with healthcare service providers
  • Coordinating medical and emergency assistance
  • Supporting processing of claims
  • Assisting with all other medical enquiries
 
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